Terms and Conditions for Sage Spokes Cycle Co.

Welcome to Sage Spokes Cycle Co. These Terms and Conditions govern your use of our website, services, and purchases from our bicycle shop located at 164 Lygon Street, Carlton, Victoria, 3053, Australia. By accessing or using our online platform and services, you agree to comply with and be bound by these terms. Please read them carefully.

1. General Website Use and Service Access

Our online platform is provided for the purpose of showcasing and selling bicycles, accessories, booking repair services, arranging bicycle rentals, custom build consultations, and workshop registrations. Your use of this service is conditioned upon your acceptance of these Terms.

• You must be at least 18 years old or have parental/guardian consent to use certain services including purchases and workshop bookings.
• You are responsible for maintaining the confidentiality of any account information and for all activities that occur under your account.
• We reserve the right to refuse service, terminate accounts, or cancel orders at our sole discretion.

2. Product Sales and Pricing

All products, including bicycles, accessories, and apparel, are subject to availability. Prices are listed in Australian Dollars (AUD) and are subject to change without notice. While we strive for accuracy, errors in pricing or product descriptions may occur.

• In the event of a pricing error, we reserve the right to refuse or cancel orders placed at the incorrect price.
• Product images are for illustrative purposes; actual products may vary slightly.

3. Bicycle Repairs and Servicing

Our repair services are offered by appointment. When booking a repair, you agree to the diagnostic and service fees outlined at the time of booking or upon assessment.

• A preliminary quote will be provided; actual costs may vary depending on parts and unforeseen issues. We will seek your approval for significant deviations.
• Bicycles not collected within a specified timeframe after service completion may incur storage fees.

4. Bicycle Rentals

Bicycle rentals require a valid identification and may require a deposit. You are responsible for the bicycle during the rental period and agree to return it in the condition it was received, subject to normal wear and tear.

• Damage beyond normal wear and tear, or loss of the bicycle, will result in charges for repair or replacement.
• Late returns may incur additional rental charges.

5. Workshops and Events

Bookings for herb-infused bike maintenance workshops and other events are subject to availability and our cancellation policy. Full payment is generally required at the time of booking.

• Cancellation terms for workshops will be clearly communicated at the time of booking.
• Sage Spokes Cycle Co. reserves the right to cancel or reschedule workshops due to unforeseen circumstances, with full refunds or transfer options offered.

6. Custom Builds

Custom bicycle builds require a detailed consultation and may involve an initial deposit. The final cost and timeline will be agreed upon during the consultation phase.

• Changes requested after the build has commenced may incur additional charges and affect the completion date.
• Deposits for custom builds may be non-refundable, depending on the stage of the build and components ordered.

7. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Sage Spokes Cycle Co. or its content suppliers and protected by Australian and international copyright laws.

• Unauthorized use, reproduction, or distribution of any content is strictly prohibited.

8. Limitation of Liability

Sage Spokes Cycle Co. will not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to access or use our services.

• We are not responsible for any personal injury or damage to property that may occur during the use of products purchased or rented from us, or participation in workshops, unless directly caused by our negligence.

9. Governing Law

These Terms shall be governed and construed in accordance with the laws of Victoria, Australia, without regard to its conflict of law provisions.

• Any disputes arising under these Terms will be subject to the exclusive jurisdiction of the state and federal courts located in Victoria, Australia.

10. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. We will provide reasonable notice of any new terms taking effect by posting them on this page.

• By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms.

11. Contact Us

If you have any questions about these Terms, please contact us:

• Address: 164 Lygon Street, Carlton, Victoria, 3053, Australia
• Phone: +61491669201